Problem Note 60163: "An error exists in the User Service configuration. All preferences will be ignored in this session." occurs when you log on to SAS® Enterprise Miner™
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When logging on to SAS Enterprise Miner, the following message might occur:
"An error exists in the User Service configuration. All preferences will be
ignored in this session."
ignored in this session."
There are multiple possible-causes for this error. Check the SAS Enterprise Miner 14.1 log file for the following message:
2016-09-14 20:49:26,545 [tomcat-http--6] WARN [user ID] com.sas.analytics.eminer.midtier.services.impl.EnterpriseMinerService - Duplicate property set exists for profile global.
The log file is located in this directory: Config/Lev#/Web/WebAppServer/SASServerX/logs. SASServerX refers to either SASServer1, or SASServer11, depending on which one was configured.
If both messages are present, then your metadata is probably corrupted.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Miner | Microsoft Windows 10 | 14.1 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro x64 | 14.1 | 9.4 TS1M3 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 14.1 | 9.4 TS1M3 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 14.1 | 9.4 TS1M3 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 14.1 | 9.4 TS1M3 | ||||
| Microsoft Windows 8 Pro x64 | 14.1 | 9.4 TS1M3 | ||||
| Microsoft Windows 8 Pro 32-bit | 14.1 | 9.4 TS1M3 | ||||
| Microsoft Windows 8 Enterprise 32-bit | 14.1 | 9.4 TS1M3 | ||||
| Microsoft® Windows® for x64 | 14.1 | 9.4 TS1M3 | ||||
| Microsoft Windows 8 Enterprise x64 | 14.1 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2008 | 14.1 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2008 R2 | 14.1 | 14.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 for x64 | 14.1 | 14.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Datacenter | 14.1 | 14.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 14.1 | 14.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Std | 14.1 | 14.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Std | 14.1 | 14.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Enterprise 32 bit | 14.1 | 9.4 TS1M3 | ||||
| Windows 7 Enterprise x64 | 14.1 | 9.4 TS1M3 | ||||
| Windows 7 Home Premium 32 bit | 14.1 | 9.4 TS1M3 | ||||
| Windows 7 Home Premium x64 | 14.1 | 9.4 TS1M3 | ||||
| Windows 7 Professional 32 bit | 14.1 | 9.4 TS1M3 | ||||
| Windows 7 Professional x64 | 14.1 | 9.4 TS1M3 | ||||
| Windows 7 Ultimate 32 bit | 14.1 | 9.4 TS1M3 | ||||
| Windows 7 Ultimate x64 | 14.1 | 9.4 TS1M3 | ||||
| 64-bit Enabled AIX | 14.1 | 14.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| 64-bit Enabled Solaris | 14.1 | 14.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| HP-UX IPF | 14.1 | 14.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Linux for x64 | 14.1 | 14.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Solaris for x64 | 14.1 | 14.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
A fix for this issue for SAS Middle Tier 9.4_M4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/A4I.html#60163A fix for this issue for SAS Middle Tier 9.4_M3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/V10.html#60163| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2017-07-10 13:33:20 |
| Date Created: | 2017-03-21 13:49:26 |